Terms and conditions

Last revised: November 2024


Introduction 

These Terms of Use describe the legally binding terms and conditions that oversee your use of Services. By logging into/using Services, you are being compliant that these terms and you represent that you have the authority and capacity to enter into these Terms. You must be at least 16 years of age to access Services. If you disagree with all/any of the provision of the terms, do not log into/use Services.

Frami is a service consisting of web and mobile applications and is a product of Frami Activity AS (org No. 926 696 416), a company based in Oslo, Norway. This service gives you as a user the opportunity to earn points based on your training activity and completion of challenges that other members, companies, Frami and partners make available on the app, after which you can use your earned points to unlock exclusive discounted (1-100%) goods, services and experiences with our partners. Effective and customized communication contributes to the highest possible score savings and gives you a better incentive to train towards clear goals. This is done by using the app by consenting to us using your information to tailor offers of services and experiences to you.

Please read these Terms of Use carefully. If you create a user profile, or if you continue to use the Service, you agree to be bound by these Terms of Use. You agree that these Terms of Use are enforceable as any written agreement signed by you. You guarantee that you are over 18 years of age and that you have the right to bind yourself.

By registering, you undertake to follow the Terms of Use. We reserve the right to make the Service unavailable to you if the Terms of Use are not complied with. If you do not agree to these Terms of Use, you must refrain from registering a profile and using the Service.

Registration 

To use the service, you need to register yourself. You hereby undertake to; (a) provide true, accurate, current, and complete information about yourself ("User Data") and (b) maintain and update such information from time to time. You agree that FRAMI may use your information ("User Data") to provide Services that you access and use, and which are otherwise set forth in these Terms of Use. If you provide any User Data that is incorrect or incomplete, or FRAMI has reasonable grounds to suspect that the User Data you have provided is incorrect or incomplete, FRAMI reserves the right to suspend or terminate your user account, or otherwise prevent you from future use of the Service.

You are solely responsible for ensuring the security of the password associated with your user account and for restricting access to your password, computer and other mobile devices while logged into the Service. You thereby undertake to ensure that the password you chose for your account is kept confidential. You accept full responsibility for any activities associated with your user account while logged in on your computer or mobile devices.

We are committed to using reasonable security measures to protect against unauthorized access to your account. However, we cannot guarantee the absolute security of your User Account, your content, or any personal information that you provide, and we cannot guarantee that our security mechanisms will prevent computer attacks from third-party "hackers" who illegally gain access to the Service or its content, including User Accounts. If you suspect that someone has unauthorized access to your password and/or Account, contact FRAMI immediately and let them know.

You can register your user account via third-party networks, such as Apple or Google. If you register your user account through one of these third-party Services, you also authorize FRAMI to pre-fill the registration and other relevant information fields for your User Account and/or to use such third-party information to log in to your account. You understand that if you choose to connect your User Account to a third-party network, you also accept the terms of use of the third party.

To register: 

  • You must register and create a profile if you wish to use the Service.
  • You are responsible for providing accurate, complete and up-to-date information about yourself at the time of registration and for keeping the information up to date.
  • We reserve the right, in our sole discretion, to accept or reject your registration for use of the Service.
  • Upon registration, you can set a unique username and password or use IDP login through Google or Apple. Unique usernames and passwords cannot be used by anyone other than you, and they must be kept in a safe place. You understand that you are responsible for maintaining the confidentiality of passwords associated with the profile you use in connection with the Service. With reasonable notice, we may require you to change your password. If you suspect that your username and/or password is being used by someone else, you must change your password immediately.

Service

  • The service has different categories of users with a differentiated level of access to functionality. All users are given access to the free subscription upon registration. To access full functionality, you can link your account to a company or organization with such access.
  • While we make every effort to provide our users with uninterrupted use of the Service, we cannot guarantee uptime and stability. If we discover errors in the Service, or receive notice of errors, we shall attempt to correct the error within a reasonable time.
  • We reserve the right to update the Service periodically to improve performance, add new features, and address security issues. We'll make sure you're notified of such updates.

Activity Points and Rewards

You earn activity points by registering activity. The points are awarded according to time in activity and felt exertion. Please see our FAQ page to learn more about our activity points: FRAMI FAQ

Activity points can be used to unlock certain rewards that we have available from our partners in the “reward shop”. Frami reserves the right to correct Reward Points that have been credited in error, also in cases where miscalculations are due to circumstances on Frami's side, as well as bonuses earned in violation of the Terms of Use or the law. The right to rectification applies even if the reward points have been used before the error was discovered.

Public/Partner Communities, Challenges and Events

Frami creates and administers certain communities and organizes challenges and events for our partners. These communities and its respective challenges and events are optional for you as a user to join and attend. You can also decide to opt out from displaying our public offerings.

From time to time, we may offer challenges sponsored by external parties ("Partners/Sponsors"). These Partners will provide prizes for the participants who meet the challenge's criteria and which is selected based on a draw. The partners will set out the rules and requirements for their challenge.

Private Employer/organizational Community, Challenges and Events

In Frami it can be created private communities to support closed communities, in example, for companies that wants to use Frami to motivate employees to be more physically active. These communities can be accessed with a code.

Third Parties

Third party products and services made available on the Services are made and offered directly by the applicable third party. When you pursue or purchase any such product or service, you acknowledge that you are contracting directly with such third party and not with Frami. Your interaction with, or participation in promotions of, third parties found on or through the Services, including payment and delivery of goods or services, and any other terms, are solely between you and such third party. You are not obligated to use or transact business with any third party that appears on the Services.

YOU AGREE THAT Frami SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS THE RESULT OF ANY OF YOUR DEALINGS WITH THIRD-PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SERVICES.

Frami or third parties may provide links to other internet sites or resources through the Services. Frami does not endorse and is not responsible or liable for any content, information, advertising, products or other materials on or available from such sites or resources. You acknowledge and agree that Frami is not responsible for the availability of such external sites or resources.

User's responsibility

Each Frami user is solely responsible for all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. You agree that Frami Activity will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Frami user, we are under no obligation to become involved.

  • You are responsible for having internet access and a tablet or mobile device that supports your use of the Service.
  • You must exercise common sense when using the Service. You are responsible for the data, materials, and content that you create using the Service, including any consequences of such content.
  • You are responsible for your physical activity and health, as well as physical injuries and property damage that should occur when using the Service. Use of the Service is at your own risk, and we cannot be held liable for any direct or indirect damages that may arise from your use of the Service.
  • Information and content made available via the Service should not be construed as medical advice. Always consult a doctor or other medical professional for questions about your physical health.

Guidelines

When using the Service, you agree to abide by the following guidelines:

  • You may not obtain or attempt to obtain in any way any material or information that is not intentionally made publicly available through the Service.
  • You must not misuse the Service by knowingly introducing viruses, Trojan horses, scripts, cryptos, malware, time bombs, cancellations, corrupted files, worms and logic bombs or other material or computer programming routines, or engaging in conduct that could damage, interfere with, or otherwise impair or overload the functionality of the Service.
  • You must not distribute your own username and password to others, attempt to log on to a server or profile that you do not have the right to access, or otherwise attempt to gain unauthorized access to the Service.
  • You must not register a profile for the use of the Service if you represent or perform assignments on behalf of a competitor of ours, without our prior written consent. By registering, you warrant that you have not sought access to the Service for reference or competitive purposes.

Intellectual Property Rights

You only have a limited right to use the Service. All content on the Service, including, but not limited to, the design of the Service, text, scripts, graphics and code, interactive features and associated intellectual property rights, whether registered or unregistered, belong to us and are our property. In no event do we grant you, by implication or otherwise, any right or license to any of our intellectual property rights, other than as expressly agreed. You are responsible for ensuring that your use of the Service does not violate our rights.

Limitation of Liability

  • Unless otherwise specified, nothing in these Terms of Use shall be construed as constituting any warranty with respect to the content and functionality of the Service.
  • While we make every effort to ensure that all information in the Service is accurate, there may be inaccuracies, errors, omissions, or information that is not up to date. Access to the Service is provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim any responsibility for the correctness, accuracy, adequacy, usefulness, timeliness, and reliability of any information contained in the Service.
  • Unless otherwise provided by mandatory law, we are not liable for any loss or damage that should arise in connection with the Service, unless we have been grossly negligent or intentional.
  • Compensation for inconvenience shall in all cases be limited to what you have paid for the Service during the last six (6) months prior to the inconvenience occurring.

Duration and termination

  • These Terms of Use apply regardless of the time you use the Service
  • You may stop using the Service at any time.
  • We have the right to terminate the Service, for any reason, unless otherwise stipulated in a separate agreement with you. If we terminate the Service, we will do our best to explain why the Service has been terminated.

Other

  • If any part of these Terms of Use is held to be invalid or for any reason unenforceable, the other provisions of the Terms of Use shall continue to apply. The provision that is made invalid shall be replaced by a provision that has the purpose of achieving the purpose of the original provision.
  • These Terms of Use may not be assigned or otherwise transferred, in whole or in part, voluntarily or involuntarily, or by operation of law, without our prior written approval.
  • We may transfer our rights and obligations under these Terms of Use to another party if, at the time of the assignment, the assignee is financially and technically capable of complying with our obligations and the assignee expressly agrees to comply with such obligations.
  • We want continuous improvement and therefore reserve the right to change information and the content of the Service without prior notice.
  • We may change the Terms of Use as a result of changes in the law, the expansion of the Service or other relevant conditions applies. By accepting these Terms of Use, you agree that we may change the Terms of Use without having to inform you in advance. We will notify you of any significant changes.
  • If you continue to use the Service after a change has been made, you will be deemed to have accepted the change.
  • These Terms of Use are governed by Norwegian law. Any conflicts must first be resolved through negotiations. If no agreement is reached through negotiations, the dispute shall be resolved by the ordinary courts with Oslo District Court as the agreed venue.
  • If you have any questions regarding these Terms of Use or wish to make a complaint about the Service, please send an email to support@frami.eco and we will respond to you as soon as possible.

Copyright/Trademark information

Copyright ©. All rights reserved.  All trademarks, logos and service marks displayed on Frami are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Privacy

Please read our privacy policy.

Contact information

Frami Activity AS

Oscar Wistings vei 10A, 1463, Fjellhamar, Norge

Email: support@frami.eco